3. 2. 2023

At the beginning of 2023, a major consumer-law revamp has come into force in the Czech Republic. The overriding purpose of the Act No. 374/2022 Coll., being an amendment to the Consumer Protection Act (No. 634/1992 Coll.) and the Civil Code (Act No. 89/2012 Coll.), is the implementation of certain EU directives in the field of consumer law. The position of consumers is being reinforced by, inter alia, expanding the black list of unfair (abusive) clauses in consumer contracts or imposing additional restrictions on entering into contracts over phone. But, aside from that, the Act concentrates especially on private-law regulation of digital content. For the first time, consumers are being granted a right to updates of digital products they purchased or right to get access to content they created or stored through a digital service after termination of its use.